GraphQLRepositoriesemail
entities.email
Read email records with the email repository, and change them with the email mutations. Same records as the REST Emails entity.
Queries
Fields of entities { email { … } }.
| Kind | Field | Returns |
|---|---|---|
| QUERY | getById(entityId: ID!)Returns the record with the given id, or null when there is none. Deleted records are returned as well. | EmailEntity |
| QUERY | getByIds(entityIds: [ID!]!)Returns the records with the given ids; ids without a record are left out. Deleted records are returned as well. | [EmailEntity!]! |
| QUERY | getAll(limit: Int, offset: Int, filter: EmailFilterInput, orderBy: [EmailOrderByInput!], includeDeleted: Boolean)Returns the records that match the filter, paged with limit and offset. | [EmailEntity!]! |
| QUERY | getByCriteria(filter: EmailFilterInput, orderBy: [EmailOrderByInput!], includeDeleted: Boolean, before: String, after: String, first: Int, last: Int)Returns the records that match the filter as a cursor-paginated connection. | EmailEntityConnection |
| QUERY | getChangedFieldsSinceRevision(id: UUID!, revision: Int!)Returns the ids of the fields of a record that changed after the given revision. Returns an empty list for entities without change tracking. | [UUID!]! |
| QUERY | checkForUnsubscribed(recipients: [SendEmailRecipientParams!]!)Returns the recipients from the given list who have unsubscribed from emails, so they can be removed before sending. | [SendEmailRecipient!]! |
| QUERY | getDraftByParentAndMailbox(parentId: UUID!, mailboxId: UUID!)Returns the saved draft replying to the given email in the given mailbox, or null when there is none. | EmailEntity |
| QUERY | getLinkedItems(emailId: UUID!, mailboxId: UUID)Returns the records (accounts, contacts, opportunities, projects, quotes, custom entities) linked to the email's conversation thread. | [EmailLinkedItem!]! |
Mutations
| Kind | Mutation | Does | Returns |
|---|---|---|---|
| MUTATION | manageSharingEmail(input: ManageSharingEmailInput!) | Change who it is shared with GraphQL only | ManageSharingEmailPayload |
| MUTATION | manageContentSharingEmail(input: ManageContentSharingEmailInput!) | Sets who can read the body of the email. For a mass email the setting is also applied to every individual email sent from it. GraphQL only | ManageContentSharingEmailPayload |
| MUTATION | createEmail(input: CreateEmailInput!, validationLevel: [ValidationLevel!]) | Create one record | CreateEmailPayload |
| MUTATION | updateEmail(input: UpdateEmailInput!, validationLevel: [ValidationLevel!], sessionIdToUpdate: String) | Update fields | UpdateEmailPayload |
| MUTATION | bulkUpdateEmail(input: [CreateOrUpdateEmailInput!]!, deleteInput: [DeleteEmailInput!], validationLevel: [ValidationLevel!], rollbackMethod: RollbackMethod, match: MatchingInput) | Create or update many; per-item results | BulkUpdateEmailPayload |
| MUTATION | deleteEmail(input: DeleteEmailInput!) | Soft-delete | DeleteEmailPayload |
| MUTATION | updateLinkedItemsEmail(input: UpdateLinkedItemsEmailInput!) | Replaces the records linked to the e-mail and to every other e-mail in its conversation. Linked records missing from linkedItems are unlinked. GraphQL only | UpdateLinkedItemsEmailPayload |
Types
The types this repository uses, each with its fields and their descriptions. Types several repositories share, such as PageInfo and the filter fields, are in the types index.
EmailEntity object 83 fields: isDeleteProtected, id, isDeleted, …
Email message sent or received by users of the space, linked to the contacts, accounts and other records it concerns.
| Field | Type | Description |
|---|---|---|
isDeleteProtected | Boolean! | True when the record is protected against deletion because it must always exist in the space. Deleting a record that is not protected can still fail on other checks. Read-only. |
id | ID! | Unique identifier of entity. |
isDeleted | Boolean | Specifies if the entity is considered deleted. |
modified | DateTime | Last modification time. |
created | DateTime | Creation time. |
companyEmail | CompanyEmailEntity | Configured company email used as the From / Reply-To. Empty when sent from the user mailbox. |
draftParentEmail | EmailEntity | The original email a draft was started from (reply/forward source), or empty for a standalone draft. |
owner | ClientEntity | Sales user who owns this email. May be empty for unassigned emails. |
parentEmail | EmailEntity | For mass emails: the master email this copy was generated from. Empty for the master and for non-mass emails. |
senderAccount | AccountEntity | Account record matched as the sender, or empty when the sender does not match an existing Account. |
senderClient | ClientEntity | Internal user matched as the sender, or empty when the sender is external. |
senderContact | ContactEntity | Contact record matched as the sender, or empty when the sender does not match an existing Contact. |
template | EmailTemplateEntity | Email template used to compose this email, or empty when none was used. |
additionalHeaders | JSONString | Extra raw email headers preserved from the source message, as a JSON object mapping each header name to a string or a list of strings. |
bcc | String | Comma-separated list of blind-carbon-copy recipients. |
body | String! (1 args) | HTML body of the email, or a localized "Private content" label when the caller cannot read its content. |
bodySummary | String! (1 args) | Plain-text summary of the body, or a localized "Private content" label when the caller cannot read the email content. |
cc | String | Comma-separated list of carbon-copy recipients. |
companyEmailId | ID | Id of the company email used as the From / Reply-To. Empty when sent from the user mailbox. |
contentShareMode | ContentShareModeEnum | How the email body is shared with non-owners (e.g. Private hides the body, Public makes it visible to anyone with read access on the email envelope). |
contentType | String | MIME content type of the body (e.g. text/html, text/plain). |
dateSent | DateTime | Timestamp the email was sent. Empty for drafts and scheduled emails not yet sent. |
direction | EmailDirectionEnum! | Direction of the email (Incoming, Outgoing). |
draftParentEmailId | ID | Id of the original email a draft was started from (reply/forward source), or empty for a standalone draft. |
draftSettings | EmailDraftSettings | Saved state of an email draft (recipients, subject, body, attachments, template, sharing) used to reopen it for editing. Empty for emails that are not drafts. |
errorCode | Int | Numeric error code recorded when the email failed to send. Zero when no error occurred. |
isDraft | Boolean | True when this email is an unsent draft. Drafts have no dateSent/sendAt and are excluded from the sent/scheduled streams. |
isTracked | Boolean | True when delivery tracking is enabled. Tracked emails generate EmailEvent records on open/click. |
originalId | String | External identifier of the email on the source mailbox (e.g. IMAP Message-ID). Used to deduplicate when re-syncing. |
ownerId | ID | Id of the email owner. |
parentEmailId | ID | Id of the parent (master) email. |
scheduleSettings | EmailScheduleSettings | Sending configuration of a scheduled email (sending account, recipients, linked records, follow-up options). Empty when the email is not scheduled. |
sendAt | DateTime | Timestamp at which a scheduled email is queued to be sent. Empty for immediately-sent emails. |
sender | String | Sender address as it appeared on the email (free-text "From" header). |
senderAccountId | ID | Id of the matched sender account. |
senderClientId | ID | Id of the matched sender user. |
senderContactId | ID | Id of the matched sender contact. |
senderEmailAccountId | ID | Id of the personal email-integration account that sent this email. |
sentiment | EmailSentimentEnum (1 args) | Sentiment of the email. Null without access to the email content. |
shareMode | ShareModeEnum | Sharing model for the email envelope (e.g. shared with selected sales units or selected users). The matching sharingUnits / sharingClients lists control who is granted access. |
subject | String! (1 args) | Subject line of the email, or a localized "Private content" label when the caller cannot read its content. |
tableName | String! | Discriminator identifying the concrete record type — always "email" for Email records. Read-only; useful when consuming polymorphic Message results. |
templateId | ID | Id of the email template. |
threadId | ID | Identifier grouping emails belonging to the same conversation thread. |
to | String | Comma-separated list of primary recipients. |
type | EmailTypeEnum | Whether the email is an individual email (Standard) or part of a mass email (Mass). |
uid | String! | IMAP UID of the email on the source mailbox. |
revision | Int | Revision when entity was lastly changed. |
isFavorite | Boolean! | True when the current authenticated user has marked this email as favorite. Per-user. |
sharingUnits | MessageSharingSalesUnitRelationEntityConnection (8 args) | Sales units that have been granted shared access to this email envelope. |
sharingClients | MessageSharingClientRelationEntityConnection (8 args) | Users that have been granted shared access to this email envelope. |
contentSharingUnits | EmailContentSharingSalesUnitRelationEntityConnection (8 args) | Sales units that have been granted access to the email body when contentShareMode is restricted. |
contentSharingClients | EmailContentSharingClientRelationEntityConnection (8 args) | Users that have been granted access to the email body when contentShareMode is restricted. |
accountRelations | MessageRelationEntityConnection (8 args) | Accounts this email is linked to. |
contactRelations | MessageRelationEntityConnection (8 args) | Contacts this email is linked to. |
projectRelations | MessageRelationEntityConnection (8 args) | Projects this email is linked to. |
customEntityRelations | MessageRelationEntityConnection (8 args) | Custom entity records this email is linked to. |
leadRelations | MessageRelationEntityConnection (8 args) | Leads this email is linked to. |
opportunityRelations | MessageRelationEntityConnection (8 args) | Opportunities this email is linked to. |
quoteRelations | MessageRelationEntityConnection (8 args) | Quotes this email is linked to. |
tags | TagRelationEntityConnection (8 args) | Tag labels applied to this email. Visible only to users that can read the email body. |
documents | CloudObjectRelationEntityConnection (9 args) | Attachments and other documents linked to this email. |
mailboxIds | [UUID!]! | Ids of the mailboxes (company or personal) the email envelope belongs to, aggregated from the active emailMailboxRelation rows. |
instancePermissions | [EntityPermsEnum!]! (1 args) | Permissions the current user has on this record, out of the requested ones. |
massTrackingInfo | MassEmailTrackingInfo! | Tracking statistics (sent, opened, clicked, replied, bounced, unsubscribed) of the individual emails sent from this mass email. |
trackingHistory | [EmailTrackingEvent]! | Tracking events of the email, newest first: up to the 20 latest opens, clicks and unsubscribes, followed by the send event. |
massEmailRelations | MassEmailRelationItemConnection (7 args) | Recipients of this mass email in the selected category, with their delivery and engagement state. |
hasTrackingEvent | Boolean! | True when a tracking event other than a bounce (such as an open or a click) was recorded for the email. |
hasAnyAttachment | Boolean! | True when at least one file is attached to the email. |
wasBounced | Boolean! | True when the email bounced; for a mass email, when any email sent from it bounced. Soft bounces are not counted. |
conversationSubject | String (1 args) | Subject of the latest sent email in this conversation whose content the caller can read, or a localized "Private content" label when there is none. |
isConversationSubjectAvailable | Boolean! (1 args) | True when the caller can read the content of at least one sent email in this conversation, so conversationSubject returns a real subject. |
isContentAvailable | Boolean! (1 args) | True when the caller can read the content of this email; otherwise subject, body and bodySummary return a localized "Private content" label. |
canChangeConversationContentShareMode | Boolean! (1 args) | True when the caller can change who can read the content of at least one email in this conversation (see updateEmailThreadContentShareModeEmail). |
conversationItems | EmailConversationItemConnection (6 args) | Paged conversation this email is in, optionally scoped to one mailbox. Deprecated in favour of conversation, which returns the whole thread in one payload. |
conversation | [EmailConversationItem!]! (2 args) | All emails of the conversation this email belongs to in one unpaged list, ordered like conversationItems. |
oldestConversationItem | EmailEntity (1 args) | Earliest sent email of this conversation; empty when this email is the only one in it. |
newestReadableConversationItem | EmailEntity (1 args) | Latest sent email of this conversation whose content the caller can read; empty when this email is the only one in it. |
replyBody | String (1 args) | HTML body prefilled for a reply: an "On <date> <sender> wrote:" line followed by the quoted original message. Null when the caller cannot read the email content. |
forwardBody | String (1 args) | HTML body prefilled for forwarding: a forwarded-message header (From, Date, Subject, To, Cc) followed by the quoted original message. Null when the caller cannot read the email content. |
isDifferentActor | Boolean! (1 args) | True when another user created this email and the given mailbox is not a company mailbox the caller can use. |
linkedRecords | [EmailEntityLinkedRecord!]! (1 args) | Records the email is linked to in the given mailbox, such as its sender and recipients. An item without id is an address not matched to any record, and isAvailable is false for a record the caller cannot see. |
labels | EmailLabelRelationEntityConnection (5 args) | Labels the caller applied to this email's conversation, oldest first. Labels applied by other users and deleted labels are not returned. |
EmailConversationItemConnection object pageInfo: PageInfo!, edges: [EmailConversationItemEdge]!, totalCount: Int!
Paginated list of Email records.
| Field | Type | Description |
|---|---|---|
pageInfo | PageInfo! | Pagination data for this connection. |
edges | [EmailConversationItemEdge]! | Contains the nodes in this connection. |
totalCount | Int! | Total number of results. |
EmailConversationItemEdge object node: EmailEntity, cursor: String!
A Relay edge containing a EmailConversationItem and its cursor.
| Field | Type | Description |
|---|---|---|
node | EmailEntity | The item at the end of the edge |
cursor | String! | A cursor for use in pagination |
EmailEntityConnection object pageInfo: PageInfo!, edges: [EmailEntityEdge]!, totalCount: Int
Paginated list of Email records.
| Field | Type | Description |
|---|---|---|
pageInfo | PageInfo! | Pagination data for this connection. |
edges | [EmailEntityEdge]! | Contains the nodes in this connection. |
totalCount | Int | Total number of items in the connection. |
EmailEntityEdge object node: EmailEntity, cursor: String!
A Relay edge containing a EmailEntity and its cursor.
| Field | Type | Description |
|---|---|---|
node | EmailEntity | The item at the end of the edge |
cursor | String! | A cursor for use in pagination |
MassEmailRelationItemConnection object pageInfo: PageInfo!, edges: [MassEmailRelationItemEdge]!, totalCount: Int!
Paginated list of MassEmailRelation items.
| Field | Type | Description |
|---|---|---|
pageInfo | PageInfo! | Pagination data for this connection. |
edges | [MassEmailRelationItemEdge]! | Contains the nodes in this connection. |
totalCount | Int! | Total number of results in the view |
MassEmailRelationItemEdge object node: MassEmailRelation, cursor: String!
A Relay edge containing a MassEmailRelationItem and its cursor.
| Field | Type | Description |
|---|---|---|
node | MassEmailRelation | The item at the end of the edge |
cursor | String! | A cursor for use in pagination |
EmailFilterInput input AND, OR, NOT, globalSearchQuery, one condition per field
Filter conditions for Email records. Conditions on different fields are combined with AND; use OR, AND and NOT for other combinations.
| Input field | Type | Description |
|---|---|---|
OR | [EmailFilterInput!] | Matches records that meet at least one of the listed filters. |
AND | [EmailFilterInput!] | Matches records that meet all of the listed filters. |
NOT | EmailFilterInput | Matches records that do not meet this filter. |
globalSearchQuery | String | Search term matched against the fields that the global search covers for this entity. |
id | EntityFilterStringField | Unique identifier of entity. |
isDeleted | Boolean | Specifies if the entity is considered deleted. |
modified | EntityFilterDateTimeField | Last modification time. |
created | EntityFilterDateTimeField | Creation time. |
bcc | EntityFilterStringField | Comma-separated list of blind-carbon-copy recipients. |
body | EntityFilterStringField | HTML body of the email. Returned only to users with read permission on the email content; otherwise empty. |
bodySummary | EntityFilterStringField | Plain-text summary of the email body. Returned only to users with read permission on the email content; otherwise empty. |
cc | EntityFilterStringField | Comma-separated list of carbon-copy recipients. |
companyEmailId | EntityFilterStringField | Id of the company email used as the From / Reply-To. Empty when sent from the user mailbox. |
contentShareMode | ContentShareModeEnumFilterInput | How the email body is shared with non-owners (e.g. Private hides the body, Public makes it visible to anyone with read access on the email envelope). |
contentType | EntityFilterStringField | MIME content type of the body (e.g. text/html, text/plain). |
dateSent | EntityFilterDateTimeField | Timestamp the email was sent. Empty for drafts and scheduled emails not yet sent. |
direction | EmailDirectionEnumFilterInput | Direction of the email (Incoming, Outgoing). |
draftParentEmailId | EntityFilterStringField | Id of the original email a draft was started from (reply/forward source), or empty for a standalone draft. |
errorCode | EntityFilterNumberField | Numeric error code recorded when the email failed to send. Zero when no error occurred. |
isDraft | Boolean | True when this email is an unsent draft. Drafts have no dateSent/sendAt and are excluded from the sent/scheduled streams. |
isTracked | Boolean | True when delivery tracking is enabled. Tracked emails generate EmailEvent records on open/click. |
originalId | EntityFilterStringField | External identifier of the email on the source mailbox (e.g. IMAP Message-ID). Used to deduplicate when re-syncing. |
ownerId | EntityFilterStringField | Id of the email owner. |
parentEmailId | EntityFilterStringField | Id of the parent (master) email. |
sendAt | EntityFilterDateTimeField | Timestamp at which a scheduled email is queued to be sent. Empty for immediately-sent emails. |
sender | EntityFilterStringField | Sender address as it appeared on the email (free-text "From" header). |
senderAccountId | EntityFilterStringField | Id of the matched sender account. |
senderClientId | EntityFilterStringField | Id of the matched sender user. |
senderContactId | EntityFilterStringField | Id of the matched sender contact. |
senderEmailAccountId | EntityFilterStringField | Id of the personal email-integration account that sent this email. |
sentiment | EmailSentimentEnumFilterInput | Tone of the email (Negative, Neutral or Positive) as assessed by AI from its content; empty until assessed. Returned only to users with read permission on the email content. |
shareMode | ShareModeEnumFilterInput | Sharing model for the email envelope (e.g. shared with selected sales units or selected users). The matching sharingUnits / sharingClients lists control who is granted access. |
subject | EntityFilterStringField | Name of the entity and its default text representation. |
tableName | EntityFilterStringField | Discriminator identifying the concrete record type — always "email" for Email records. Read-only; useful when consuming polymorphic Message results. |
templateId | EntityFilterStringField | Id of the email template. |
threadId | EntityFilterStringField | Identifier grouping emails belonging to the same conversation thread. |
to | EntityFilterStringField | Comma-separated list of primary recipients. |
type | EmailTypeEnumFilterInput | Whether the email is an individual email (Standard) or part of a mass email (Mass). |
uid | EntityFilterStringField | IMAP UID of the email on the source mailbox. |
revision | EntityFilterNumberField | Revision when entity was lastly changed. |
mailboxIds | [UUID!] | Ids of the mailboxes (company or personal) the email envelope belongs to, aggregated from the active emailMailboxRelation rows. |
companyEmail | CompanyEmailFilterInput | Configured company email used as the From / Reply-To. Empty when sent from the user mailbox. Matches records where a related record meets these conditions. |
draftParentEmail | EmailFilterInput | The original email a draft was started from (reply/forward source), or empty for a standalone draft. Matches records where a related record meets these conditions. |
owner | ClientFilterInput | Sales user who owns this email. May be empty for unassigned emails. Matches records where a related record meets these conditions. |
parentEmail | EmailFilterInput | For mass emails: the master email this copy was generated from. Empty for the master and for non-mass emails. Matches records where a related record meets these conditions. |
senderAccount | AccountFilterInput | Account record matched as the sender, or empty when the sender does not match an existing Account. Matches records where a related record meets these conditions. |
senderClient | ClientFilterInput | Internal user matched as the sender, or empty when the sender is external. Matches records where a related record meets these conditions. |
senderContact | ContactFilterInput | Contact record matched as the sender, or empty when the sender does not match an existing Contact. Matches records where a related record meets these conditions. |
template | EmailTemplateFilterInput | Email template used to compose this email, or empty when none was used. Matches records where a related record meets these conditions. |
sharingUnits | MessageSharingSalesUnitRelationFilterInput | Sales units that have been granted shared access to this email envelope. Matches records where a related record meets these conditions. |
sharingClients | MessageSharingClientRelationFilterInput | Users that have been granted shared access to this email envelope. Matches records where a related record meets these conditions. |
contentSharingUnits | EmailContentSharingSalesUnitRelationFilterInput | Sales units that have been granted access to the email body when contentShareMode is restricted. Matches records where a related record meets these conditions. |
contentSharingClients | EmailContentSharingClientRelationFilterInput | Users that have been granted access to the email body when contentShareMode is restricted. Matches records where a related record meets these conditions. |
accountRelations | MessageRelationFilterInput | Accounts this email is linked to. Matches records where a related record meets these conditions. |
contactRelations | MessageRelationFilterInput | Contacts this email is linked to. Matches records where a related record meets these conditions. |
projectRelations | MessageRelationFilterInput | Projects this email is linked to. Matches records where a related record meets these conditions. |
customEntityRelations | MessageRelationFilterInput | Custom entity records this email is linked to. Matches records where a related record meets these conditions. |
leadRelations | MessageRelationFilterInput | Leads this email is linked to. Matches records where a related record meets these conditions. |
opportunityRelations | MessageRelationFilterInput | Opportunities this email is linked to. Matches records where a related record meets these conditions. |
quoteRelations | MessageRelationFilterInput | Quotes this email is linked to. Matches records where a related record meets these conditions. |
tags | TagRelationFilterInput | Tag labels applied to this email. Visible only to users that can read the email body. Matches records where a related record meets these conditions. |
documents | CloudObjectRelationFilterInput | Attachments and other documents linked to this email. Matches records where a related record meets these conditions. |
EmailOrderByInput input Asc or Desc per field
Sorting of Email records. Set exactly one field in each item; list several items to sort by more fields, in order of priority.
| Input field | Type | Description |
|---|---|---|
id | OrderByEnum | Unique identifier of entity. |
isDeleted | OrderByEnum | Specifies if the entity is considered deleted. |
modified | OrderByEnum | Last modification time. |
created | OrderByEnum | Creation time. |
companyEmail | [CompanyEmailOrderByNestedInput!] | Configured company email used as the From / Reply-To. Empty when sent from the user mailbox. Sorts by fields of the related record, listed in order of priority. |
draftParentEmail | [EmailOrderByNestedInput!] | The original email a draft was started from (reply/forward source), or empty for a standalone draft. Sorts by fields of the related record, listed in order of priority. |
owner | [ClientOrderByNestedInput!] | Sales user who owns this email. May be empty for unassigned emails. Sorts by fields of the related record, listed in order of priority. |
parentEmail | [EmailOrderByNestedInput!] | For mass emails: the master email this copy was generated from. Empty for the master and for non-mass emails. Sorts by fields of the related record, listed in order of priority. |
senderAccount | [AccountOrderByNestedInput!] | Account record matched as the sender, or empty when the sender does not match an existing Account. Sorts by fields of the related record, listed in order of priority. |
senderClient | [ClientOrderByNestedInput!] | Internal user matched as the sender, or empty when the sender is external. Sorts by fields of the related record, listed in order of priority. |
senderContact | [ContactOrderByNestedInput!] | Contact record matched as the sender, or empty when the sender does not match an existing Contact. Sorts by fields of the related record, listed in order of priority. |
template | [EmailTemplateOrderByNestedInput!] | Email template used to compose this email, or empty when none was used. Sorts by fields of the related record, listed in order of priority. |
bcc | OrderByEnum | Comma-separated list of blind-carbon-copy recipients. |
bodySummary | OrderByEnum | Plain-text summary of the email body. Returned only to users with read permission on the email content; otherwise empty. |
cc | OrderByEnum | Comma-separated list of carbon-copy recipients. |
companyEmailId | OrderByEnum | Id of the company email used as the From / Reply-To. Empty when sent from the user mailbox. |
contentShareMode | OrderByEnum | How the email body is shared with non-owners (e.g. Private hides the body, Public makes it visible to anyone with read access on the email envelope). |
contentType | OrderByEnum | MIME content type of the body (e.g. text/html, text/plain). |
dateSent | OrderByEnum | Timestamp the email was sent. Empty for drafts and scheduled emails not yet sent. |
direction | OrderByEnum | Direction of the email (Incoming, Outgoing). |
draftParentEmailId | OrderByEnum | Id of the original email a draft was started from (reply/forward source), or empty for a standalone draft. |
errorCode | OrderByEnum | Numeric error code recorded when the email failed to send. Zero when no error occurred. |
isDraft | OrderByEnum | True when this email is an unsent draft. Drafts have no dateSent/sendAt and are excluded from the sent/scheduled streams. |
isTracked | OrderByEnum | True when delivery tracking is enabled. Tracked emails generate EmailEvent records on open/click. |
ownerId | OrderByEnum | Id of the email owner. |
parentEmailId | OrderByEnum | Id of the parent (master) email. |
sendAt | OrderByEnum | Timestamp at which a scheduled email is queued to be sent. Empty for immediately-sent emails. |
sender | OrderByEnum | Sender address as it appeared on the email (free-text "From" header). |
senderAccountId | OrderByEnum | Id of the matched sender account. |
senderClientId | OrderByEnum | Id of the matched sender user. |
senderContactId | OrderByEnum | Id of the matched sender contact. |
sentiment | OrderByEnum | Tone of the email (Negative, Neutral or Positive) as assessed by AI from its content; empty until assessed. Returned only to users with read permission on the email content. |
shareMode | OrderByEnum | Sharing model for the email envelope (e.g. shared with selected sales units or selected users). The matching sharingUnits / sharingClients lists control who is granted access. |
subject | OrderByEnum | Name of the entity and its default text representation. |
templateId | OrderByEnum | Id of the email template. |
to | OrderByEnum | Comma-separated list of primary recipients. |
type | OrderByEnum | Whether the email is an individual email (Standard) or part of a mass email (Mass). |
revision | OrderByEnum | Revision when entity was lastly changed. |
EmailSentimentEnumFilterInput input eq: [EmailSentimentEnum!], NOT: EmailSentimentEnumFilterInput
Conditions on an enumeration field. Several conditions given together must all match.
| Input field | Type | Description |
|---|---|---|
eq | [EmailSentimentEnum!] | Matches any of the listed values. |
NOT | EmailSentimentEnumFilterInput | Matches values that do not meet this condition. |
CreateEmailContentSharingClientRelationNoEmailBackrefInput input modified: DateTime, created: DateTime, clientId: ID!, revision: Int
Field values of a new EmailContentSharingClientRelation record, created together with the record it belongs to.
| Input field | Type | Description |
|---|---|---|
modified | DateTime | Last modification time. |
created | DateTime | Creation time. |
clientId | ID! | Id of the user. |
revision | Int | Revision when entity was lastly changed. |
CreateEmailContentSharingSalesUnitRelationNoEmailBackrefInput input modified: DateTime, created: DateTime, unitId: ID!, revision: Int
Field values of a new EmailContentSharingSalesUnitRelation record, created together with the record it belongs to.
| Input field | Type | Description |
|---|---|---|
modified | DateTime | Last modification time. |
created | DateTime | Creation time. |
unitId | ID! | Id of the sales unit. |
revision | Int | Revision when entity was lastly changed. |
CreateEmailInput input 50 fields: clientMutationId, modified, created, …
Field values of a new Email record.
| Input field | Type | Description |
|---|---|---|
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
modified | DateTime | Last modification time. |
created | DateTime | Creation time. |
additionalHeaders | JSONString | Extra raw email headers preserved from the source message, as a JSON object mapping each header name to a string or a list of strings. |
bcc | String | Comma-separated list of blind-carbon-copy recipients. |
body | String | HTML body of the email. Returned only to users with read permission on the email content; otherwise empty. |
bodySummary | String | Plain-text summary of the email body. Returned only to users with read permission on the email content; otherwise empty. |
cc | String | Comma-separated list of carbon-copy recipients. |
companyEmailId | ID | Id of the company email used as the From / Reply-To. Empty when sent from the user mailbox. |
contentShareMode | ContentShareModeEnum | How the email body is shared with non-owners (e.g. Private hides the body, Public makes it visible to anyone with read access on the email envelope). |
contentType | String | MIME content type of the body (e.g. text/html, text/plain). |
dateSent | DateTime | Timestamp the email was sent. Empty for drafts and scheduled emails not yet sent. |
direction | EmailDirectionEnum! | Direction of the email (Incoming, Outgoing). |
draftParentEmailId | ID | Id of the original email a draft was started from (reply/forward source), or empty for a standalone draft. |
draftSettings | JSONString | Serialised state of the Create Email dialogue for a draft, as a JSON object, so the composer can be re-opened verbatim. Empty for non-draft emails. |
errorCode | Int | Numeric error code recorded when the email failed to send. Zero when no error occurred. |
isDraft | Boolean | True when this email is an unsent draft. Drafts have no dateSent/sendAt and are excluded from the sent/scheduled streams. |
isTracked | Boolean | True when delivery tracking is enabled. Tracked emails generate EmailEvent records on open/click. |
originalId | String | External identifier of the email on the source mailbox (e.g. IMAP Message-ID). Used to deduplicate when re-syncing. |
ownerId | ID | Id of the email owner. |
parentEmailId | ID | Id of the parent (master) email. |
scheduleSettings | JSONString | Scheduling configuration for delayed sending, as a JSON object; next_schedule is a numeric timestamp and recipients/cc/bcc are lists. |
sendAt | DateTime | Timestamp at which a scheduled email is queued to be sent. Empty for immediately-sent emails. |
sender | String | Sender address as it appeared on the email (free-text "From" header). |
senderAccountId | ID | Id of the matched sender account. |
senderClientId | ID | Id of the matched sender user. |
senderContactId | ID | Id of the matched sender contact. |
senderEmailAccountId | ID | Id of the personal email-integration account that sent this email. |
sentiment | EmailSentimentEnum | Tone of the email (Negative, Neutral or Positive) as assessed by AI from its content; empty until assessed. Returned only to users with read permission on the email content. |
shareMode | ShareModeEnum | Sharing model for the email envelope (e.g. shared with selected sales units or selected users). The matching sharingUnits / sharingClients lists control who is granted access. |
subject | String | Name of the entity and its default text representation. |
templateId | ID | Id of the email template. |
threadId | ID | Identifier grouping emails belonging to the same conversation thread. |
to | String | Comma-separated list of primary recipients. |
type | EmailTypeEnum | Whether the email is an individual email (Standard) or part of a mass email (Mass). |
uid | String! | IMAP UID of the email on the source mailbox. |
revision | Int | Revision when entity was lastly changed. |
sharingUnits | [CreateMessageSharingSalesUnitRelationNoMessageBackrefInput!] | Sales units that have been granted shared access to this email envelope. |
sharingClients | [CreateMessageSharingClientRelationNoMessageBackrefInput!] | Users that have been granted shared access to this email envelope. |
contentSharingUnits | [CreateEmailContentSharingSalesUnitRelationNoEmailBackrefInput!] | Sales units that have been granted access to the email body when contentShareMode is restricted. |
contentSharingClients | [CreateEmailContentSharingClientRelationNoEmailBackrefInput!] | Users that have been granted access to the email body when contentShareMode is restricted. |
accountRelations | [CreateMessageRelationNoMessageBackrefInput!] | Accounts this email is linked to. |
contactRelations | [CreateMessageRelationNoMessageBackrefInput!] | Contacts this email is linked to. |
projectRelations | [CreateMessageRelationNoMessageBackrefInput!] | Projects this email is linked to. |
customEntityRelations | [CreateMessageRelationNoMessageBackrefInput!] | Custom entity records this email is linked to. |
leadRelations | [CreateMessageRelationNoMessageBackrefInput!] | Leads this email is linked to. |
opportunityRelations | [CreateMessageRelationNoMessageBackrefInput!] | Opportunities this email is linked to. |
quoteRelations | [CreateMessageRelationNoMessageBackrefInput!] | Quotes this email is linked to. |
tags | [CreateTagRelationNoEmailBackrefInput!] | Tag labels applied to this email. Visible only to users that can read the email body. |
documents | [CreateCloudObjectRelationNoBackrefInput!] | Attachments and other documents linked to this email. |
CreateOrUpdateEmailInput input 51 fields: clientMutationId, id, modified, …
Field values of an Email record to create, or to update when its id is set.
| Input field | Type | Description |
|---|---|---|
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
id | ID | Unique identifier of entity. |
modified | DateTime | Last modification time. |
created | DateTime | Creation time. |
additionalHeaders | JSONString | Extra raw email headers preserved from the source message, as a JSON object mapping each header name to a string or a list of strings. |
bcc | String | Comma-separated list of blind-carbon-copy recipients. |
body | String | HTML body of the email. Returned only to users with read permission on the email content; otherwise empty. |
bodySummary | String | Plain-text summary of the email body. Returned only to users with read permission on the email content; otherwise empty. |
cc | String | Comma-separated list of carbon-copy recipients. |
companyEmailId | ID | Id of the company email used as the From / Reply-To. Empty when sent from the user mailbox. |
contentShareMode | ContentShareModeEnum | How the email body is shared with non-owners (e.g. Private hides the body, Public makes it visible to anyone with read access on the email envelope). |
contentType | String | MIME content type of the body (e.g. text/html, text/plain). |
dateSent | DateTime | Timestamp the email was sent. Empty for drafts and scheduled emails not yet sent. |
direction | EmailDirectionEnum | Direction of the email (Incoming, Outgoing). |
draftParentEmailId | ID | Id of the original email a draft was started from (reply/forward source), or empty for a standalone draft. |
draftSettings | JSONString | Serialised state of the Create Email dialogue for a draft, as a JSON object, so the composer can be re-opened verbatim. Empty for non-draft emails. |
errorCode | Int | Numeric error code recorded when the email failed to send. Zero when no error occurred. |
isDraft | Boolean | True when this email is an unsent draft. Drafts have no dateSent/sendAt and are excluded from the sent/scheduled streams. |
isTracked | Boolean | True when delivery tracking is enabled. Tracked emails generate EmailEvent records on open/click. |
originalId | String | External identifier of the email on the source mailbox (e.g. IMAP Message-ID). Used to deduplicate when re-syncing. |
ownerId | ID | Id of the email owner. |
parentEmailId | ID | Id of the parent (master) email. |
scheduleSettings | JSONString | Scheduling configuration for delayed sending, as a JSON object; next_schedule is a numeric timestamp and recipients/cc/bcc are lists. |
sendAt | DateTime | Timestamp at which a scheduled email is queued to be sent. Empty for immediately-sent emails. |
sender | String | Sender address as it appeared on the email (free-text "From" header). |
senderAccountId | ID | Id of the matched sender account. |
senderClientId | ID | Id of the matched sender user. |
senderContactId | ID | Id of the matched sender contact. |
senderEmailAccountId | ID | Id of the personal email-integration account that sent this email. |
sentiment | EmailSentimentEnum | Tone of the email (Negative, Neutral or Positive) as assessed by AI from its content; empty until assessed. Returned only to users with read permission on the email content. |
shareMode | ShareModeEnum | Sharing model for the email envelope (e.g. shared with selected sales units or selected users). The matching sharingUnits / sharingClients lists control who is granted access. |
subject | String | Name of the entity and its default text representation. |
templateId | ID | Id of the email template. |
threadId | ID | Identifier grouping emails belonging to the same conversation thread. |
to | String | Comma-separated list of primary recipients. |
type | EmailTypeEnum | Whether the email is an individual email (Standard) or part of a mass email (Mass). |
uid | String | IMAP UID of the email on the source mailbox. |
revision | Int | Revision when entity was lastly changed. |
sharingUnits | [CreateMessageSharingSalesUnitRelationNoMessageBackrefInput!] | Sales units that have been granted shared access to this email envelope. |
sharingClients | [CreateMessageSharingClientRelationNoMessageBackrefInput!] | Users that have been granted shared access to this email envelope. |
contentSharingUnits | [CreateEmailContentSharingSalesUnitRelationNoEmailBackrefInput!] | Sales units that have been granted access to the email body when contentShareMode is restricted. |
contentSharingClients | [CreateEmailContentSharingClientRelationNoEmailBackrefInput!] | Users that have been granted access to the email body when contentShareMode is restricted. |
accountRelations | [CreateMessageRelationNoMessageBackrefInput!] | Accounts this email is linked to. |
contactRelations | [CreateMessageRelationNoMessageBackrefInput!] | Contacts this email is linked to. |
projectRelations | [CreateMessageRelationNoMessageBackrefInput!] | Projects this email is linked to. |
customEntityRelations | [CreateMessageRelationNoMessageBackrefInput!] | Custom entity records this email is linked to. |
leadRelations | [CreateMessageRelationNoMessageBackrefInput!] | Leads this email is linked to. |
opportunityRelations | [CreateMessageRelationNoMessageBackrefInput!] | Opportunities this email is linked to. |
quoteRelations | [CreateMessageRelationNoMessageBackrefInput!] | Quotes this email is linked to. |
tags | [CreateTagRelationNoEmailBackrefInput!] | Tag labels applied to this email. Visible only to users that can read the email body. |
documents | [CreateCloudObjectRelationNoBackrefInput!] | Attachments and other documents linked to this email. |
CreateTagRelationNoEmailBackrefInput input 15 fields: modified, created, accountId, …
Field values of a new TagRelation record, created together with the record it belongs to.
| Input field | Type | Description |
|---|---|---|
modified | DateTime | Last modification time. |
created | DateTime | Creation time. |
accountId | ID | Id of the linked account. |
appointmentId | ID | Id of the linked appointment. |
contactId | ID | Id of the linked contact. |
customEntityId | ID | Id of the linked custom entity record. |
leadId | ID | Id of the linked lead. |
opptyId | ID | Id of the linked opportunity. |
processId | ID | Id of the linked sales process. |
projectId | ID | Id of the linked project. |
quoteId | ID | Id of the linked quote. |
solutionId | ID | Id of the linked solution. |
tagId | ID! | Id of the tag attached to the record. |
taskId | ID | Id of the linked task. |
revision | Int | Revision when entity was lastly changed. |
DeleteEmailInput input clientMutationId: String, id: ID!
Id of the Email record to delete.
| Input field | Type | Description |
|---|---|---|
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
id | ID! | Unique identifier of entity. |
ManageContentSharingEmailInput input 5 fields: shareMode, sharingClients, sharingUnits, …
Parameters of the manageContentSharingEmail mutation.
| Input field | Type | Description |
|---|---|---|
shareMode | ContentShareModeEnum! | Public shows the body to everyone who can see the email; Private only to its owner, its sender and the users the email is shared with; Custom additionally to the users and sales units listed here. |
sharingClients | [CreateEmailContentSharingClientRelationNoEmailBackrefInput!] | Users who can read the body when the mode is Custom. Replaces the current list when sent; an omitted list is left unchanged. |
sharingUnits | [CreateEmailContentSharingSalesUnitRelationNoEmailBackrefInput!] | Sales units whose members can read the body when the mode is Custom. Replaces the current list when sent; an omitted list is left unchanged. |
id | ID! | Identifier of the EmailEntity to perform the action on. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
ManageSharingEmailInput input 5 fields: shareMode, sharingClients, sharingUnits, …
Parameters of the manageSharingEmail mutation.
| Input field | Type | Description |
|---|---|---|
shareMode | ShareModeEnum! | Sharing mode of the email: Standard, Private, AllView or AllEdit. |
sharingClients | [CreateMessageSharingClientRelationNoMessageBackrefInput!] | Users the email is shared with, each with the Watcher or Editor role. Replaces the current list when sent; an omitted list is left unchanged. |
sharingUnits | [CreateMessageSharingSalesUnitRelationNoMessageBackrefInput!] | Sales units the email is shared with, each with the Watcher or Editor role. Replaces the current list when sent; an omitted list is left unchanged. |
id | ID! | Identifier of the EmailEntity to perform the action on. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
SendEmailLinkedEntityParams input 6 fields: leadOpptyId, projectId, accountId, …
Record a sent email or text message is linked to; set one of the ids.
| Input field | Type | Description |
|---|---|---|
leadOpptyId | UUID | Lead or opportunity the email is linked to. |
projectId | UUID | Project the email is linked to. |
accountId | UUID | Account the email is linked to. |
contactId | UUID | Contact the email is linked to. |
quoteId | UUID | Quote the email is linked to. |
customEntityId | CustomEntityIDParams | Custom entity record the email is linked to. |
SendEmailRecipientParams input 9 fields: primary, opportunityId, contactId, …
Recipient of an email: the address and the records it represents, which the sent email is linked to and whose data fill its placeholders.
| Input field | Type | Description |
|---|---|---|
primary | EntityLacotaType | Which linked record (e.g. Contact or Account) this recipient primarily represents, used when linking the sent email to a record. |
opportunityId | UUID | Opportunity this recipient is associated with, when sending in the context of an opportunity. |
contactId | UUID | Contact this recipient corresponds to, when known. |
accountId | UUID | Account this recipient corresponds to, when known. |
leadId | UUID | Lead this recipient is associated with, when sending in the context of a lead. |
projectId | UUID | Project this recipient is associated with, when sending in the context of a project. |
quoteId | UUID | Quote this recipient is associated with, when sending in the context of a quote. |
customEntityIds | [CustomEntityIDParams] | Custom entity records this recipient is associated with, each given as a CustomEntityID. |
address | String! | Email address the message is sent to. |
UpdateEmailInput input 51 fields: clientMutationId, id, modified, …
Id of an Email record and the field values to change.
| Input field | Type | Description |
|---|---|---|
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
id | ID! | Unique identifier of entity. |
modified | DateTime | Last modification time. |
created | DateTime | Creation time. |
additionalHeaders | JSONString | Extra raw email headers preserved from the source message, as a JSON object mapping each header name to a string or a list of strings. |
bcc | String | Comma-separated list of blind-carbon-copy recipients. |
body | String | HTML body of the email. Returned only to users with read permission on the email content; otherwise empty. |
bodySummary | String | Plain-text summary of the email body. Returned only to users with read permission on the email content; otherwise empty. |
cc | String | Comma-separated list of carbon-copy recipients. |
companyEmailId | ID | Id of the company email used as the From / Reply-To. Empty when sent from the user mailbox. |
contentShareMode | ContentShareModeEnum | How the email body is shared with non-owners (e.g. Private hides the body, Public makes it visible to anyone with read access on the email envelope). |
contentType | String | MIME content type of the body (e.g. text/html, text/plain). |
dateSent | DateTime | Timestamp the email was sent. Empty for drafts and scheduled emails not yet sent. |
direction | EmailDirectionEnum | Direction of the email (Incoming, Outgoing). |
draftParentEmailId | ID | Id of the original email a draft was started from (reply/forward source), or empty for a standalone draft. |
draftSettings | JSONString | Serialised state of the Create Email dialogue for a draft, as a JSON object, so the composer can be re-opened verbatim. Empty for non-draft emails. |
errorCode | Int | Numeric error code recorded when the email failed to send. Zero when no error occurred. |
isDraft | Boolean | True when this email is an unsent draft. Drafts have no dateSent/sendAt and are excluded from the sent/scheduled streams. |
isTracked | Boolean | True when delivery tracking is enabled. Tracked emails generate EmailEvent records on open/click. |
originalId | String | External identifier of the email on the source mailbox (e.g. IMAP Message-ID). Used to deduplicate when re-syncing. |
ownerId | ID | Id of the email owner. |
parentEmailId | ID | Id of the parent (master) email. |
scheduleSettings | JSONString | Scheduling configuration for delayed sending, as a JSON object; next_schedule is a numeric timestamp and recipients/cc/bcc are lists. |
sendAt | DateTime | Timestamp at which a scheduled email is queued to be sent. Empty for immediately-sent emails. |
sender | String | Sender address as it appeared on the email (free-text "From" header). |
senderAccountId | ID | Id of the matched sender account. |
senderClientId | ID | Id of the matched sender user. |
senderContactId | ID | Id of the matched sender contact. |
senderEmailAccountId | ID | Id of the personal email-integration account that sent this email. |
sentiment | EmailSentimentEnum | Tone of the email (Negative, Neutral or Positive) as assessed by AI from its content; empty until assessed. Returned only to users with read permission on the email content. |
shareMode | ShareModeEnum | Sharing model for the email envelope (e.g. shared with selected sales units or selected users). The matching sharingUnits / sharingClients lists control who is granted access. |
subject | String | Name of the entity and its default text representation. |
templateId | ID | Id of the email template. |
threadId | ID | Identifier grouping emails belonging to the same conversation thread. |
to | String | Comma-separated list of primary recipients. |
type | EmailTypeEnum | Whether the email is an individual email (Standard) or part of a mass email (Mass). |
uid | String | IMAP UID of the email on the source mailbox. |
revision | Int | Revision when entity was lastly changed. |
sharingUnits | [CreateMessageSharingSalesUnitRelationNoMessageBackrefInput!] | Sales units that have been granted shared access to this email envelope. |
sharingClients | [CreateMessageSharingClientRelationNoMessageBackrefInput!] | Users that have been granted shared access to this email envelope. |
contentSharingUnits | [CreateEmailContentSharingSalesUnitRelationNoEmailBackrefInput!] | Sales units that have been granted access to the email body when contentShareMode is restricted. |
contentSharingClients | [CreateEmailContentSharingClientRelationNoEmailBackrefInput!] | Users that have been granted access to the email body when contentShareMode is restricted. |
accountRelations | [CreateMessageRelationNoMessageBackrefInput!] | Accounts this email is linked to. |
contactRelations | [CreateMessageRelationNoMessageBackrefInput!] | Contacts this email is linked to. |
projectRelations | [CreateMessageRelationNoMessageBackrefInput!] | Projects this email is linked to. |
customEntityRelations | [CreateMessageRelationNoMessageBackrefInput!] | Custom entity records this email is linked to. |
leadRelations | [CreateMessageRelationNoMessageBackrefInput!] | Leads this email is linked to. |
opportunityRelations | [CreateMessageRelationNoMessageBackrefInput!] | Opportunities this email is linked to. |
quoteRelations | [CreateMessageRelationNoMessageBackrefInput!] | Quotes this email is linked to. |
tags | [CreateTagRelationNoEmailBackrefInput!] | Tag labels applied to this email. Visible only to users that can read the email body. |
documents | [CreateCloudObjectRelationNoBackrefInput!] | Attachments and other documents linked to this email. |
UpdateLinkedItemsEmailInput input emailId: UUID!, linkedItems: [SendEmailLinkedEntityParams!]!, mailboxId: UUID, clientMutationId: String
Parameters of the updateLinkedItemsEmail mutation.
| Input field | Type | Description |
|---|---|---|
emailId | UUID! | Id of the e-mail. |
linkedItems | [SendEmailLinkedEntityParams!]! | Records to link: accounts, contacts, leads or opportunities, projects, quotes and custom entities. |
mailboxId | UUID | Limits the conversation to the e-mails in this mailbox. Leave empty to update the whole conversation. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
BulkUpdateEmailPayload object result: BulkUpdateResults!
Result of the bulkUpdateEmail mutation.
| Field | Type | Description |
|---|---|---|
result | BulkUpdateResults! | Ids of the created, updated and deleted records, and the items that failed. |
CreateEmailPayload object email: EmailEntity, clientMutationId: String
Result of the createEmail mutation.
| Field | Type | Description |
|---|---|---|
email | EmailEntity | The created record. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
DeleteEmailPayload object email: EmailEntity, clientMutationId: String
Result of the deleteEmail mutation.
| Field | Type | Description |
|---|---|---|
email | EmailEntity | The deleted record. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
ManageContentSharingEmailPayload object result: EmailEntity, clientMutationId: String
Result of the manageContentSharingEmail mutation.
| Field | Type | Description |
|---|---|---|
result | EmailEntity | The email with its updated content sharing. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
ManageSharingEmailPayload object result: EmailEntity, clientMutationId: String
Result of the manageSharingEmail mutation.
| Field | Type | Description |
|---|---|---|
result | EmailEntity | The email with its updated sharing. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
UpdateEmailPayload object email: EmailEntity, clientMutationId: String
Result of the updateEmail mutation.
| Field | Type | Description |
|---|---|---|
email | EmailEntity | The updated record. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
UpdateLinkedItemsEmailPayload object result: [EmailLinkedItem!]!, clientMutationId: String
Result of the updateLinkedItemsEmail mutation.
| Field | Type | Description |
|---|---|---|
result | [EmailLinkedItem!]! | The records now linked to the e-mail. |
clientMutationId | String | Optional client-supplied identifier passed on a mutation input and echoed back unchanged on its payload, so a client can correlate the response with its request (Relay convention). |
EmailConversationItem object 16 fields: id, isContentAvailable, bodySummary, …
One email of a conversation, as listed in the conversation of an email.
| Field | Type | Description |
|---|---|---|
id | UUID! | Id of the email. |
isContentAvailable | Boolean! | True when the caller can read the content of this email; otherwise bodySummary is empty. |
bodySummary | String | Plain-text summary of the email body. |
created | DateTime | Time the email was created. |
dateSent | DateTime | Time the email was sent; empty for drafts and scheduled emails not yet sent. |
sendAt | DateTime | Time a scheduled email is queued to be sent; empty for emails sent immediately. |
hasAnyAttachment | Boolean! | True when at least one file is attached to the email. |
isDraft | Boolean! | True when the email is an unsent draft. |
draftParentEmailId | UUID | For a draft reply, the id of the email it replies to; the draft is listed right after that email. |
isFavorite | Boolean! | True when the caller marked the email as a favorite. |
isDifferentActor | Boolean! | True when another user created this email and the given mailbox is not a company mailbox the caller can use. Always false without mailboxId. |
sender | String | Sender address as it appeared on the email. |
senderClientId | UUID | Id of the user matched as the sender. |
senderAccount | EmailConversationSenderAccount | Account matched as the sender; empty when there is none. |
senderClient | EmailConversationSenderClient | User matched as the sender; empty when there is none. |
senderContact | EmailConversationSenderContact | Contact matched as the sender; empty when there is none. |
EmailConversationPicture object url: String
Picture of the sender of a conversation item.
| Field | Type | Description |
|---|---|---|
url | String | URL of the picture; empty when there is none. |
EmailConversationSenderAccount object name: String, picture: EmailConversationPicture
Account recognized as the sender of a message in an email conversation.
| Field | Type | Description |
|---|---|---|
name | String | Name of the account. |
picture | EmailConversationPicture | Picture of the account. |
EmailConversationSenderClient object 7 fields: id, email, firstName, …
User recognized as the sender of a message in an email conversation.
| Field | Type | Description |
|---|---|---|
id | UUID | Id of the user. |
email | String | Email address of the user. |
firstName | String | First name of the user. |
isDeleted | Boolean | True when the user has been deleted. |
lastName | String | Last name of the user. |
middleName | String | Middle name of the user. |
pictureUrl | String | URL of the profile picture of the user. |
EmailConversationSenderContact object 5 fields: firstName, lastName, middleName, …
Contact recognized as the sender of a message in an email conversation.
| Field | Type | Description |
|---|---|---|
firstName | String | First name of the contact. |
lastName | String | Last name of the contact. |
middleName | String | Middle name of the contact. |
title | String | Title of the contact. |
picture | EmailConversationPicture | Picture of the contact. |
EmailDraftSettings object 24 fields: service, recipients, bcc, …
Saved state of an email draft: recipients, subject, body, attachments, template and sharing, so the draft can be reopened for editing.
| Field | Type | Description |
|---|---|---|
service | SendEmailService! | Email account the email is sent from (SendEmailService). |
recipients | [SendEmailRecipient]! | Primary (To) recipients of the email. |
bcc | [SendEmailRecipient]! | Blind-carbon-copy recipients of the email. |
cc | [SendEmailRecipient]! | Carbon-copy recipients of the email. |
replyTo | String | Id of the email this one replies to, which puts it in that conversation. |
linkedItems | [SendEmailLinkedEntity]! | Records chosen to be linked to the email. |
isLinkEntitiesEnabled | Boolean! | True when records could be chosen to be linked to the email while composing it; false, for example, for a mass email sent from the account or contact list. |
isHtmlTemplate | Boolean! | True when the email is composed from an HTML email template. |
sendToUnsubscribed | Boolean! | True to also send the email to recipients who have unsubscribed. |
massMailWithLinkedRecords | Boolean! | For a mass email: true to also link each individual email to the lead or opportunity given for its recipient. |
enrollEmailSequenceId | UUID | Email sequence the recipients are enrolled in once it is sent. |
personifyBy | PersonificationEntityData | Records whose data fill the placeholders of the email. |
logEmailAsTask | SendEmailFollowupTaskSettings | Task created to log the email once it has been sent. |
logFollowUpTask | SendEmailFollowupTaskSettings | Follow-up task created once the email has been sent. |
primaryEntity | EntityNameEnum | Type of the records the recipients were picked from, such as Contact or Account, which the email is primarily addressed to; empty when not known. |
standardMailAdditionalLinkedItems | [SendEmailLinkedEntity]! | Records a standard (not mass) email is linked to in addition to its recipients. |
massMail | Boolean! | True when the draft is a mass email. |
subject | String! | Subject of the draft. |
html | String! | HTML body of the draft. |
attachments | [UUID]! | Ids of the files attached to the draft. |
emailTemplateId | UUID | Email template the draft was composed from. |
contentShareMode | ContentShareModeEnum | Who can read the content of the email once it is sent. |
contentSharingClients | [UUID]! | Users who can read the content when contentShareMode is Custom. |
contentSharingUnits | [UUID]! | Sales units whose members can read the content when contentShareMode is Custom. |
EmailEntityLinkedRecord object 5 fields: id, entity, entityApiName, …
Record an email is linked to in a mailbox, such as its sender or a recipient, or an email address not matched to any record.
| Field | Type | Description |
|---|---|---|
id | UUID | Id of the linked record; empty for an email address not matched to any record. |
entity | EntityNameEnum | Type of the linked record; empty for an unmatched email address. |
entityApiName | String | API name of the custom entity when the record is a custom entity. |
isAvailable | Boolean! | False when the caller cannot see the linked record. |
name | String | Name of the linked record, or the email address when it is not matched. |
EmailLinkedItem object 7 fields: id, name, entityType, …
Record an email is linked to, such as an account, contact, opportunity or project.
| Field | Type | Description |
|---|---|---|
id | ID! | Id of the linked record. |
name | String | Name of the linked record; empty when isAvailable is false. |
entityType | EntityNameEnum! | Type of the linked record. |
entityApiName | String | API name of the custom entity when the record is a custom entity. |
isAvailable | Boolean! | False when the caller cannot see the linked record. |
isDeleted | Boolean! | True when the linked record has been deleted. |
isEditable | Boolean! | False for an account or contact linked to a mass email or to one of its individual emails; such a link cannot be removed. |
EmailScheduleSettings object 15 fields: service, recipients, bcc, …
Sending settings of an email scheduled to be sent later: sending account, recipients, linked records and the tasks created once it is sent.
| Field | Type | Description |
|---|---|---|
service | SendEmailService! | Email account the email is sent from (SendEmailService). |
recipients | [SendEmailRecipient]! | Primary (To) recipients of the email. |
bcc | [SendEmailRecipient]! | Blind-carbon-copy recipients of the email. |
cc | [SendEmailRecipient]! | Carbon-copy recipients of the email. |
replyTo | String | Id of the email this one replies to, which puts it in that conversation. |
linkedItems | [SendEmailLinkedEntity]! | Records chosen to be linked to the email. |
isLinkEntitiesEnabled | Boolean! | True when records could be chosen to be linked to the email while composing it; false, for example, for a mass email sent from the account or contact list. |
isHtmlTemplate | Boolean! | True when the email is composed from an HTML email template. |
sendToUnsubscribed | Boolean! | True to also send the email to recipients who have unsubscribed. |
massMailWithLinkedRecords | Boolean! | For a mass email: true to also link each individual email to the lead or opportunity given for its recipient. |
enrollEmailSequenceId | UUID | Email sequence the recipients are enrolled in once it is sent. |
personifyBy | PersonificationEntityData | Records whose data fill the placeholders of the email. |
logEmailAsTask | SendEmailFollowupTaskSettings | Task created to log the email once it has been sent. |
logFollowUpTask | SendEmailFollowupTaskSettings | Follow-up task created once the email has been sent. |
primaryEntity | EntityNameEnum | Type of the records the recipients were picked from, such as Contact or Account, which the email is primarily addressed to; empty when not known. |
EmailSentimentEnum enum Negative, Neutral, Positive
Tone of an email as assessed by AI.
| Value | Description |
|---|---|
Negative | The email has a negative tone. |
Neutral | The email has a neutral tone. |
Positive | The email has a positive tone. |
EmailTrackingEvent object type: EmailTrackingEventTypeEnum!, modified: DateTime!, url: String
Tracking event of a sent email, such as an open, a link click or an unsubscribe.
| Field | Type | Description |
|---|---|---|
type | EmailTrackingEventTypeEnum! | Kind of event: sent, opened, clicked or unsubscribed. |
modified | DateTime! | Time the event happened. |
url | String | Link the recipient clicked, for a click event. |
EmailTrackingEventTypeEnum enum Sent, Opened, Clicked, Unsubscribed
Type of an entry in an email's tracking history.
| Value | Description |
|---|---|
Sent | The email was sent. |
Opened | The recipient opened the email. |
Clicked | The recipient clicked a link in the email; url holds the link. |
Unsubscribed | The recipient unsubscribed through the email. |
FeedTag object id: ID!, name: String!, color: Int!
Tag shown on a feed item, with its name and color.
| Field | Type | Description |
|---|---|---|
id | ID! | Id of the tag. |
name | String! | Name of the tag. |
color | Int! | Display color of the tag, encoded as a 24-bit RGB integer: (red << 16) | (green << 8) | blue. |
MassEmailDetailGridSortyBy enum Name, Email, Owner, EmailCountInThread
Column by which the recipients of a mass email are sorted.
| Value | Description |
|---|---|
Name | Recipient name (default). |
Email | Recipient email address. |
Owner | Name of the owner of the recipient account or contact. |
EmailCountInThread | Number of emails in the conversation thread with the recipient. |
MassEmailRelation object 14 fields: id, entityType, name, …
Recipient of a mass email: the account or contact the individual email went to, and its delivery and reply state.
| Field | Type | Description |
|---|---|---|
id | ID | Id of the account or contact the email was sent to; empty when the recipient is not linked to a record. |
entityType | EntityNameEnum | Whether the recipient record is an Account or a Contact. |
name | String | Name of the recipient record; empty when isAvailable is false. |
pictureUrl | String | URL of the picture of the recipient record. |
emailId | ID! | Id of the individual email sent to this recipient. |
primaryEmail | String | Address the email was sent to; empty when isAvailable is false. |
ownerName | String | Name of the owner of the recipient record; empty when isAvailable is false. |
isAvailable | Boolean! | False when the caller cannot see the recipient record. |
itemsInConversationCount | Int! | Number of emails in the conversation of this email. |
errorCode | Int! | Error code recorded when the email failed to send; zero when it was sent. |
wasSent | Boolean! | True when the email was sent. |
wasBounced | Boolean! | True when the email bounced. |
tags | [FeedTag]! | Tags of the latest reply received in the conversation. |
sentiment | EmailSentimentEnum | Sentiment of the latest reply received in the conversation. |
MassEmailRelationCategory enum All, Opened, Clicked, Replied, NotOpened, NotSent, Unsubscribed, Bounced
Group of mass-email recipients to list, by what happened to their copy of the email.
| Value | Description |
|---|---|
All | All recipients. |
Opened | Recipients who opened the email (or clicked or unsubscribed) and whose copy did not bounce. |
Clicked | Recipients who clicked a link in the email and whose copy did not bounce. |
Replied | Recipients who replied to the email. |
NotOpened | Recipients whose email was sent but not opened. |
NotSent | Recipients whose email has not been sent yet. |
Unsubscribed | Recipients who unsubscribed through the email. |
Bounced | Recipients whose email bounced permanently. |
PersonificationEntityData object 8 fields: primary, opportunityId, contactId, …
Records whose data fill the placeholders of an email or text message, such as its contact, account or opportunity.
| Field | Type | Description |
|---|---|---|
primary | EntityLacotaType | Which of the given records, such as the Contact or the Account, the message is primarily addressed to. |
opportunityId | UUID | Opportunity whose data fills the opportunity placeholders. |
contactId | UUID | Contact whose data fills the contact placeholders. |
accountId | UUID | Account whose data fills the account placeholders. |
leadId | UUID | Lead whose data fills the lead placeholders. |
projectId | UUID | Project whose data fills the project placeholders. |
quoteId | UUID | Quote whose data fills the quote placeholders. |
customEntityIds | [CustomEntityID] | Custom entity records whose data fill the custom entity placeholders, each given as a CustomEntityID. |
SendEmailFollowupTaskSettings object 5 fields: taskTypeId, dueDate, status, …
Task created once an email has been sent, either to log the email or to follow it up.
| Field | Type | Description |
|---|---|---|
taskTypeId | UUID! | Activity type of the task. |
dueDate | DateTime! | Time the task is created; tasks are created only after the email has been sent. |
status | TaskStatusEnum! | Status of the created task. |
description | String! | Description of the task. |
subject | String! | Subject of the task. |
SendEmailLinkedEntity object 6 fields: leadOpptyId, projectId, accountId, …
Record a sent email or text message is linked to; set one of the ids.
| Field | Type | Description |
|---|---|---|
leadOpptyId | UUID | Lead or opportunity the email is linked to. |
projectId | UUID | Project the email is linked to. |
accountId | UUID | Account the email is linked to. |
contactId | UUID | Contact the email is linked to. |
quoteId | UUID | Quote the email is linked to. |
customEntityId | CustomEntityID | Custom entity record the email is linked to. |
SendEmailRecipient object 9 fields: primary, opportunityId, contactId, …
Recipient of an email: the address and the records it represents, which the sent email is linked to and whose data fill its placeholders.
| Field | Type | Description |
|---|---|---|
primary | EntityLacotaType | Which linked record (e.g. Contact or Account) this recipient primarily represents, used when linking the sent email to a record. |
opportunityId | UUID | Opportunity this recipient is associated with, when sending in the context of an opportunity. |
contactId | UUID | Contact this recipient corresponds to, when known. |
accountId | UUID | Account this recipient corresponds to, when known. |
leadId | UUID | Lead this recipient is associated with, when sending in the context of a lead. |
projectId | UUID | Project this recipient is associated with, when sending in the context of a project. |
quoteId | UUID | Quote this recipient is associated with, when sending in the context of a quote. |
customEntityIds | [CustomEntityID] | Custom entity records this recipient is associated with, each given as a CustomEntityID. |
address | String! | Email address the message is sent to. |
SendEmailService object personalAccountId: UUID, companyAccountId: UUID, clientPersonalEmailAccountId: UUID
Email account an email is sent from: the sender's own account, a shared company account or, for a mass email, a client personal email account.
| Field | Type | Description |
|---|---|---|
personalAccountId | UUID | Identifier of the sender's own connected email account to send from. Exactly one of the account fields may be set. |
companyAccountId | UUID | Identifier of a shared company email account to send from. Exactly one of the account fields may be set. |
clientPersonalEmailAccountId | UUID | Identifier of a client personal email account to send from. Valid only for mass email. Exactly one of the account fields may be set. |